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Profit from Customers

...what doesn’t get measured doesn’t get done!

To learn more about using your systems to drive performance and profit enhancements click here

Make your SYSTEMS work for you

...your customers can be your best salespeople, if you treat them right! 

To find out how to engage customers, and how they can help you increase sales click here

Make your NUMBERS     work for you

Make your CUSTOMERS work for you

...more than just a set of  figures; vector means numbers and direction!

To use financial data more effectively to improve performance and manage your business click here

Google
WWWwww.NUMBERSandDIRECTION.com

  .... more than just numberstm

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So how do you get your CUSTOMERS to work for you?

It’s really quite simple.  We all hate poor service and unreliable products.  So much so that when we encounter them we are more than happy to tell our friends and colleagues to avoid dealing with that supplier.  On the other hand, when we get good service, we often say nothing simply because it’s the least we have come to expect.Are you working FOR your customers or WITH your customers

To get our customers working hard for us, and becoming our best sales people, we need to deliver exceptional service and great products.  We need to wow our customers.  Not just once, but every time they deal with us.

How do you do it?  Simple really - don’t talk to your customers!

No it’s not madness.  It’s not about talking, it’s all about LISTENING to your customers

And not only your customers, listen to your non-customers, the people that buy from your competitors.  Find out what they like, find about what frustrates them - and then change what you do to satisfy those needs, address those frustrations and exceed their expectations.

Happy customers are our best advocates.  Ask them to recommend you to a friend or colleague.  Offer them incentives to bring you new contacts. Get them write you a testimonial.  People love to buy and they love great service - make them love you.

To find out more about how to make yours the most talked about business in your industry please call right now.  With a network of professionally experienced and Accredited Business Advisers throughout the UK, and overseas, waiting to assist we can offer expert advice on every type of industry and business.

Vector Accountants in St Ives, Huntingdon are professionally trained business advisers and management accountants specialised in helping SME companies be successful; as well as bookkeeping and VAT returns we offer executive coaching and mentoring for new business, start ups and established companies looking to improve performance, increase profits and pay less tax. 

Located between Huntingdon, Cambridge and Peterborough we typically serve clients in the East of England (Cambridgeshire, Suffolk, Norfolk, Essex, Lincs) and the East Midlands (Bucks, Beds, Herts, Leics), but with a global network of  professionally accredited  advisers and accountants in 28 countries across the globe location is not a limitation.

Fixed price means ....
unlimited access to ad hoc advice at any time and no surprise invoices. We take the risk, you get the benefit.
Survival of the fittest ....
contact us for a FREE copy of Anti-Recession Actions for Business. What are you doing differently to ensure success?
Tax Planning for Business Owners ....
are you making the most of the latest government changes to tax legislation? Did you know you could carry back trading losses to get a cash-back tax rebate?
Tax Planning for Individuals ....
have you topped up your ISA, made tax free gifts, checked your pension contributions to ensure you haven't overpaid into your fund, or used your Capital Gains Tax allowances?
Money Back Guarantee ....
if for any reason you are unhappy with our service we will respect your right, without quibble, to pay whatever you feel is an appropriate fee!
Do You Own a Job or a Business?
too many SME owner managers work FOR their business rather than IT working for them. Want to enjoy your business again? Then ask about our unique VECTOR System for business improvement.
Recession - Threat or Opportunity?
it's your choice! The smarter business owner seizes the opportunity that this threat presents and uses it to grab market share. What are you doing to protect and grow your profits?
Find Hidden Cash in Your Business ....
most companies could improve their cashflow by '000s by applying some simple systems and better understanding their processes. Interested?

 

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