So how do you make your SYSTEMS work for you?
How many business owners do I hear say “if only everyone in this business cared about things as passionately as I do!” or “If I want a job done well I have to do it myself” or “The staff don’t understand the cost of poor performance”.
Well the simple truth is that we can’t clone ourselves, so we either put up with it or …. we develop systems to take the inconsistencies out of the process.
Your business should have an operating manual - “This Is The Way It’s Done Here!” – and your staff should be trained how to use it. If it sounds like it’s too structured then think again. Real life data tells us that a systematised business is worth as much as 87% more than the same business without systems in place.
What value do systems add? Aren’t they just more paperwork? Surely the Government provides us with enough bureaucracy without creating our own? Well the truth is what doesn’t get measured doesn’t get done. If you know how long it should take to complete a job then any variance can be identified and corrected. If you have a documented process for completing a task you won’t need to keep telling team members how to do it. If you write it down it will work without you - whilst you spending time with the family, take a holiday or go on a course (golf course!).
The use of systems will improve credit control, and by consequence cash flow. The use of systems will improve production process, and by consequence reduce waste (time and materials). The use of systems will improve the effectiveness of marketing campaigns, and by consequence reduce the cost of sales conversions. The use of systems will improve employee morale, and by consequence reduce staff turnover and increase productivity.
Can you really afford not to have systems in place? For guidance on ‘how to’ please call. We have a network of professionally experienced and Accredited Business Advisers throughout the UK, and overseas, waiting to assist.